How to think, generously, about our client's time
We held a workshop today with about 30 executive leaders of our client's organization with the intention of making connections between their operational culture and the workspace design concepts we will be developing for them.
One of the inevitable themes was about time – the accelerating momentum of change, their ongoing need for operational and organizational agility, the internal and external benefits of their efficiency and, at the core, their desire to have a workspace that could help shape the behaviors of their employees and make them more effective in their mission to bring peace to the time-harried lives of their own customers.
At the end of our day, we returned home to reflect on our work and to get in the stream of information about others' lives that informs the way that we think and do what we do.
I found a link to this speech by Paul Ford that, I expect, I'll return to several times again and thought you might appreciate it as well. The thinking here is so delightfully generous, and the concept of that generosity so applicable to other fields of practice.
Here's the link (10 timeframes) and here's the context –
I recently gave the closing keynote at the 2012 MFA Interaction Design Festival, a full-day event held on Saturday, May 12, 2012, to celebrate the work of the 2012 graduating class of the Interaction Design MFA program at the School of Visual Arts in New York City. I teach a course in Content Strategy there, and working with the immensely talented students has forced me, as a content-oriented individual, to think hard about a specific task that interaction designers frequently take on—namely that they themselves must make things that allow other people to make things. They define the experiences that permit other people to do their work, or play, or tweet, or post things. They make the forms that the rest of us fill out. And so I walked around New York City and thought: What could I ask of these students, how could I advocate on behalf of the creators who are their users? This is, I hope, a partial answer to that question.
[My thanks for this and, daily, for other spottings of inspirational value to Helen Walters at IDEO and the great stream of information she brings through her Though You Should See This briefing for her colleagues and friends.]